End User License Agreement (EULA) | Body ReCompanion

1. Parties and eligibility

This EULA is an agreement between: (1) Laura Otto Solutions ("we", "Licensor"); and (2) the person or entity using the Software ("you", "Licensee").

Age requirement: You must be at least 18 years old to use the AI Coach chatbot. By accepting this EULA, you confirm that you are 18 years of age or older.

Profile and check-ins: You may use profile, progress tracking, and daily check-in features without the age confirmation. Until you accept the EULA and Privacy Policy for the AI Coach and confirm you are 18 or older, saved profile and check-in data is stored on our servers but not processed by our AI provider. Saving health-related profile or check-in data still requires the explicit consent shown on the profile page.

2. Definitions

"Software": Body ReCompanion (ReCompanion), a web-based application including its AI coach, profile, education content, and related services.

"AI-generated advice": Responses and guidance produced by an artificial intelligence system. Such advice is not medical advice and is for general wellness only.

3. License grant

We grant you a non-exclusive, non-transferable license to use the Software in accordance with this EULA and any applicable subscription or freemium plan.

4. Restrictions

You must not: reverse engineer, decompile or disassemble the Software (except where mandatory law permits); resell, rent, lease or sublicense the Software; use the Software for unlawful purposes.

5. User responsibilities

You are responsible for all content you share with the AI Coach. Do not share highly sensitive medical information beyond what is needed for personalized coaching. You agree not to misuse the service for unlawful purposes or to overload it.

6. Health & fitness disclaimer

The Software provides general informational and educational AI-generated wellness and fitness guidance. It is not a substitute for professional medical advice, diagnosis, or treatment, and is not intended to diagnose, treat, cure, or prevent any disease or condition.

All fitness, nutrition, and training recommendations carry inherent risks. You assume full responsibility for any actions you take based on the AI coach's responses.

Consult a qualified healthcare provider before starting any new fitness or nutrition program, especially if you have medical conditions, are pregnant or nursing, are taking medications, are recovering from injury, or have a history of eating disorders or body image concerns.

We do not provide medical diagnoses, rehabilitation advice for acute injuries, or extreme dietary protocols. AI-generated responses may contain errors or be unsuitable for your situation. Body recomposition outcomes vary by individual; we do not guarantee results.

7. Privacy and data processing

Health-related data: We process profile and check-in data based on your explicit consent. See our Privacy Policy.

Server storage: Profile, check-ins, and conversation context are stored on our EU-hosted infrastructure (Postgres) for up to 90 days to support those features across sessions.

AI processing: Your messages and relevant context are transmitted to our AI provider (Anthropic / Claude) only after you accept this EULA and our Privacy Policy for the AI Coach and confirm you are 18 or older. Until then, stored profile and check-in data is not sent for processing. The AI provider processes data under a Data Processing Agreement.

No credential capture: We do not collect or store any third-party account credentials.

No model training: We do not use your conversations to train AI models.

8. Intellectual property

We (or our licensors) own all rights to the Software, prompts, technology, and AI-generated outputs (except user input messages). This EULA grants you a limited license only; it does not transfer any ownership.

9. No warranties

The Software is provided "as is" and "as available" to the extent permitted by mandatory law. We make no warranties regarding accuracy, completeness, or results from using the AI Coach. Fitness progress varies by individual.

10. Limitation of liability

To the maximum extent permitted by Dutch and EU law, we are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Software. Our total liability shall not exceed the amount you paid for the Software in the 12 months preceding the event (if any). This does not limit liability for gross negligence or willful misconduct, or any liability that cannot be excluded by mandatory law.

11. Termination

We may suspend or terminate your access at any time for violation of this EULA or applicable law. Upon termination, your license to use the Software ends immediately.

12. Changes to this EULA

We may update this EULA from time to time. We do not provide individual notice of changes. Continued use after changes constitutes acceptance. The current version is available at EULA.

13. Governing law

This EULA is governed by the laws of the Netherlands. The courts of Haarlem have exclusive jurisdiction, unless mandatory law provides otherwise.

14. Contact & security

Laura Otto Solutions
Gijsbrecht van Aemstelstraat 26, 2026 VH Haarlem, The Netherlands
KvK: 94716501 | VAT: NL005104012B61
Email: lauraottosolutions@gmail.com

We aim to respond to general support enquiries within 3 business days (Monday-Friday, 09:00-17:00 CET).

Security (vulnerability disclosure): To report a security vulnerability, email lauraottosolutions@gmail.com. We will acknowledge receipt within 5 business days and will not pursue legal action against researchers who follow responsible disclosure practices.